Privacy Policy

To provide stable and compliant digital services, our systems manage the following macro-categories of information:

• Identity and contact data: Legal name, email address, phone number, and date of birth, also used to confirm the age requirement (18+).
• Technical and device data: IP address, hardware identifiers, browser version, and system telemetry.
• Usage data: Chronological records related to browsing and interactions with platform features.
• Financial data: History of accounting operations, deposits, and withdrawals associated with the user profile.
• Support data: Text transcripts and metadata resulting from technical support requests.

Data processing is based on legal grounds such as contract execution, legitimate interest in system security, compliance with Italian legal obligations, and the data subject's consent. Information is exclusively intended for account management, technical support, fraud monitoring, and protection of the IT infrastructure.

Personal files are retained only for the time strictly necessary to achieve these objectives or according to legal constraints. We do not sell profiles to third parties. Access to information is limited to authorized internal personnel and technical partners (infrastructure providers, payment processors) bound by confidentiality agreements. Any international transfers are carried out by implementing appropriate technical safeguards to ensure protection equivalent to Italian standards.

We implement encryption, database segregation, and firewalls to reduce risks of loss or manipulation. Although no digital transmission is invulnerable, we take reasonable efforts to protect data. Users have the right to access, rectify, erase, and object to processing.

To exercise your rights or request clarification, you can contact our compliance officer at: robocat_support@gmail.com. This policy may be updated, and any changes will be promptly communicated on this page.